This year marks the 8th anniversary of Shenlanbao’s establishment. As an institution dedicated to insurance education and product reviews, we have evaluated over 4,000 products and published more than 2,700 original articles. Our follower count across all platforms has also surpassed 11 million this year.
However, as more new friends follow us, we face a challenge: even when we recommend quality products and provide guidance on selection through videos and articles, many still encounter issues during the actual insurance application process. Many followers have expressed a desire for reliable professionals to directly assist in planning family protection schemes. To address this need more effectively and efficiently, Shenlanbao launched the “One-on-One Insurance Planning Service,” which has so far served over 830,000 families. In fact, this service was introduced as early as 2017 and has been upgraded annually. However, many newcomers may still be unfamiliar with it. Today, we will provide a detailed introduction! 1. Introduction to Shenlanbao’s One-on-One Planning Service From the outset, we recruited talent nationwide to form a professional team of planners. They offer comprehensive services, from assisting with applications to post-sales claims, all free of charge, eliminating any financial concerns. First, we tailor insurance plans based on your family structure and health conditions. Second, our planners provide objective and neutral product explanations, available 12 hours a day, seven days a week. They optimize plans based on feedback and assist throughout the application process. Additionally, for those with health concerns, our experienced underwriting team, including experts with over a decade of experience, collaborates with planners to guide you through health declarations. All manual underwriting cases receive full support from underwriting experts to secure the best possible outcomes. Beyond basic health and accident coverage, products like “Increasing Whole Life Insurance, Annuities, and Dividend Policies” have gained increasing recognition in recent years. These are “cash-value insurance” products, offering safety, stability, and compound growth. They lock in long-term high yields, unaffected by declining interest rates, with guaranteed returns protected by law. They balance returns and security exceptionally well. For specific product recommendations, click here. If you have idle funds after securing your protection and wish to allocate them to medium-to-long-term financial planning, such as retirement or education savings, consider these options. Act promptly if suitable. Click here to schedule a consultation with a professional financial planner.The above is a detailed introduction to our one-on-one planning services.
2. What after-sales services does Shenlanbao offer? The most critical aspect of buying insurance is claims settlement! To ensure your peace of mind and a smooth claims process, Shenlanbao has established its own team of claims experts to support you during the claims application process: – Process Assistance: Provide 7*24 human-machine collaborative claims service. If self-service claims cannot resolve the issue, a claims expert will offer one-on-one service through WeChat Official Account, partner platforms, or insurance companies to assist with your claim. – Multidisciplinary Expert Support: Experienced underwriters, claims assessors, medical professionals, and legal experts provide support to maximize your. Beyond claims services, you also receive high-quality post-purchase support: Shenlanbao’s customer service team is available 365 days a year. Any questions will be promptly addressed. The following four “hearts” represent our solemn to Shenlanbao users: We believe the above has given you a comprehensive understanding of Shenlanbao’s services. If interested, click here to and experience our sincere and dedicated service—it will not disappoint! 3. Final Notes Buying insurance is not easy. Even Shenlanbao’s founder and CEO, Shenlan Jun, faced challenges during his first purchase… In 2015, when Shenlan Jun’s child was born, he urgently sought coverage but found that agents lacked the ability to understand product or solve problems, only resorting to Over the years, we’ve seen many people fall into insurance pitfalls, spending heavily without securing suitable coverage. These experiences reinforced Shenlanbao’s commitment to neutrality, objectivity, and in the insurance industry. As 2024 draws to a close, if you lack adequate coverage, consider trying Shenlanbao’s one-on-one planning service—it will not disappoint. We hope you can feel our professionalism and sincerity in this era.
