August 2025

In recent years, thyroid cancer has become increasingly prevalent. According to this year’s cancer data, its incidence ranks third, affecting both men and women at high rates. Recently, we also released our annual claims report, which highlighted thyroid cancer as one of the top conditions for claims. Today, we’d like to share a real-life thyroid […]

Recently, a colleague took their mother, who had a fracture, to see a doctor and said: “Can we use the best medications and imported steel plates? Cost is not an issue—we have insurance.” The doctor could only shake their head with a bitter smile. This scenario may not be an isolated case. Even with insurance,

At the end of each month, we regularly share a notable insurance claim case that left a deep impression. This edition focuses on a client who purchased a critical illness insurance policy with a coverage of 700,000 RMB for their child. Unfortunately, the child was later diagnosed with leukemia, resulting in a payout of 2.1

Many filial children purchase their first insurance policy—a million-dollar medical insurance—for their parents. While the intention to provide protection for parents is commendable, the harsh reality is that most people only know how to buy but not how to use it. As a result, they end up paying out-of-pocket for expenses that could have been

Million medical insurance is affordable, with coverage reaching several million, making it a necessity for ordinary people’s healthcare needs. Many assume that once purchased, it guarantees reimbursement for millions in medical expenses. However, the reality is more complicated. There are four lesser-known reasons for claim rejections that everyone should be aware of. Without proper understanding,

When purchasing insurance, it is essential to complete the health declaration accurately. However, few people explain what constitutes a proper health declaration. Some individuals are overly cautious, reporting every minor abnormality in blood tests to the insurer, which may ultimately affect their ability to purchase insurance. Others are more relaxed, assuming they are healthy as

Recently, we received a submission from Juanjuan, a first-time mother, who shared her two successful insurance claim experiences. Through her story, we aim to convey that “filing a claim is not as difficult as imagined.” Here is her account: 1. Child Fell Off the Bed: Accident Insurance Covered Over 200 Yuan My husband is a

Professionalism and warmth are the core principles of our claims service. With 8 years of experience in the insurance industry, we have helped users secure over hundreds of millions in claims. Each month, we regularly update claim cases to document real-life stories, convey the goodwill of insurance, and share practical insurance knowledge and tips. Today,

Recently, we received a submission from Ms. Chen, a long-time follower of Shenlanbao. In her letter, she shared her experience of being denied a critical illness insurance claim two years ago due to a misleading statement from her agent. It wasn’t until this year, with the assistance of our planner, that she successfully recovered the

Previously, we shared a case where a mere three-word error in a medical record resulted in the denial of a 300,000 RMB insurance claim. Recently, another policyholder encountered a similar situation. Fortunately, with the guidance of our claims experts, the medical record was corrected, and the claim was successfully paid out. Today, we will delve